DSR-M800/M800P FAQ


INSTALLATION
Why is DSR-M800/M800P 8.27-inch (210mm) in width?
How can we install them?
OPERATION
Can I operate them by remote control?
Can I operate them by SSP using VSP-7000?
Can I operate them by SSP using VSP-8000?
Can we use BIG DRIVE HDD?
How to returen to default setting?
Recorded images are played back intermittently in CUE/REV mode.
When the downloaded clip is copy to another folder, the clip cannot be played back on VA-SW800.
When 4-multiple screen are displayed, these motions are intermittently.
How can I make one month recording?

USB TERMINAL
What kind of Conpact Flash reader can we use?
Do we use a USB Flash Memory?
Can we download the recorded images via USB terminal?
Can we connect an external HDD with USB terminal for extension the recording capacity?
Can we connect a printer with USB terminal and print out a images?

NETWORK
How is a MAC Address of DSR-M800/M800P constructed?
How is a remote surveillance system of DSR-M800/M800P realized over the Internet?
BUILT-IN TWO HDDs
When an HDD error happened, is it possible to recognize which HDD has problem?
When the DISK 2 goes wrong, can recording be continued on the master DISK 1 only?
When the one disk is replaced due to the failure, can the recorded images which is left in the other one be played back?
ERROR MESSAGE
"An error occurred in opening a device." is indicated.
What does a error number mean?
OTHERS
Tell us the power resume after power failure.
How is a serial number of VA-SW800 constructed?
Tell us the details of image file.



INSTALLATION

Q

Why is DSR-M800/M800P 8.27-inch (210mm) in width?

A
In order to save the space for installing a large number of DVRs are needed.

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Q

How can we install them?

A

Put two DSR-M800 units side-by-side. Connect the bottom and side using plates(not supplied) for strengthen, and then install them with existing VA-RACKMK2 in a 19" rack.
Note: When you install DSR-M800s in a rack, in order to radiate of heat, keep the clearance of 1 U or more between a upper and lower unit.

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OPERATION

Q

Can I operate them by remote control?

A

Yes, you can operate the DSR-M800/M800P using VA-RMN01 as same as our time lapse VCRs. (See Instruction Manual on page 9)

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Q

Can I operate them by SSP using VSP-7000?


A


Set "VCR" in OSD MENU [REMOTE AS <RS-485/NETWORK SET>], you can operate DSR-M800/M800P only as VCR.
(Because VSP-7000 does not have commands system for DVR.)

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Q

Can I operate them by SSP using VSP-8000?

A

When you use VSP-8000, set "DVR" in OSD MENU of DSR-M800/M800P [REMOTE AS / ,RS-485/NETWORK SET>] you can operate DSR-M800/M800P as DVR.

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Q


Can we use BIG DRIVE HDD?

A

No. DVR can recognize no more than 137GB/unit theoretically, if 160GB HDD is installed(still investigation).

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Q

How to returen to default setting?

A

Press and hold "MENU RESET" button on the front panel, then press "ALL RESET" button. DVR will reboot, and release "MENU RESET button" when buzzer rings.
Note:Recorded images and MENU settings cannot be returned before the initializing.

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Q

Recorded images are played back intermittently in CUE/REV mode.

A

There are some cases that data transmission cannot catch up the CUE/REV speed.

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Q

When the downloaded clip is copy to another folder, the clip cannot be played back on VA-SW800.

A


In order to play back, VA-SW800 need the clip file and IDX file as same as the clip file name (IDX file will be created into the folder downloaded automatically.)

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Q

When 4-multiple screen are displayed, these motions are intermittently.

A

In this case, the performance and specification of the PC is not properly. In order to display 4-split screen smoothly, the CPU clock 2 GHz or more is necessary.

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Q

How can I make one month recording?

A

Install more than 120GB HDD, and set STANDARD mode. DVR can record for 4 weeks.

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USB TERMINAL

Q

What kind of Conpact Flash reader can we use?

A

It is necessary the following specification for the USB reader / USB Flash Memory.
(1) The mass storage class device.
(2) Windows XP or Macintosh compatible

See Compatible USB equipment list

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Q

Do we use a USB Flash Memory?

A

It is necessary the following specification for the USB reader / USB Flash Memory.
(1) The mass storage class device.
(2) Windows XP or Macintosh compatible

See Compatible USB equipment list

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Q

Can we download the recorded images via USB terminal?

A

No. You can operate the following over the USB terminal.
(1) Uploading the setting up menu.
(2) Downloading the setting up menu and system file (for updating a firmware.)

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Q


Can we connect an external HDD with USB terminal for extension the recording capacity?

A

No. You can operate the following over the USB terminal.
(1) Uploading the setting up menu.
(2) Downloading the setting up menu and system file (for updating a firmware.)

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Q

Can we connect a printer with USB terminal and print out a images?

A

No. You can operate the following over the USB terminal.
(1) Uploading the setting up menu.
(2) Downloading the setting up menu and system file (for updating a firmware.)

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NETWORK


Q

How is a MAC Address of DSR-M800/M800P constructed?

A

48-bit (6-byte) group address
Construction : 08-00-7B-8 + - xx - xx
(1) 08-00-7B : SANYO Electric Co., Ltd.
(2) 8 : DI Solutions Company
(3) + : 0=Service divice, 1=Proto type/Trial, 2=Mass production
(4) xx-xx : hexadecimal serial no. from 00-01 to FF-FE

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Q

How is a remote surveillance system of DSR-M800/M800P realized over the Internet?

A

If you construct the system together with VSP-SV2000, you can operate the DVD and monitor the live & recorded images on PC monitor by SSP control.



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BUILT-IN TWO HDDs

Q

When an HDD error happened, is it possible to recognize which HDD has problem?

A

Yes. DVR distinguishes which HDD has a failure, and indicates the error message as follows;

DISK 1 ERROR DISK 2 ERROR
[DISK 1 means the Master HDD, DISK 2 means the Slave HDD.]

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Q

When the DISK 2 goes wrong, can recording be continued on the master DISK 1 only?

A

In the case of only DISK 2 failure, DVR can record and play back using the DISK 1 continuously.

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Q

When the one disk is replaced due to the failure, can the recorded images which is left in the other one be played back?

A

Yes. The image data can be palyed back.

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ERROR MESSAGE

Q

"An error occurred in opening a device." is indicated.

A

[Cause] [Check]
The hardware key is not recognized.
Is it inserted into a USB terminal?
The device driver is not installed.
or
Pull the hardware key out once, then insert it again.
Is "iKEYdriver.exe" installed?

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Q

What does a error number mean?

A

See ERROR CODE list below
[CODE] [CONTENTS]
201 Closed properly
202 No data
204 Menu setting failure
206 Change the specified time
301 During data port use
302 Interruption
401 Setting failure
402 Setting failure during recording
403 Othre PC has authority to control DVRs
404 Setting failure during playing back (incl. CUE, REV, STILL)
405 Setting failure during searching
406 Setting failure during REC FULL
407 Setting failure because the clock is not adjust
408 Setting failure during Timer Recording
409 Setting failure during Timer Stand-by
410 Setting failure during Alarm Recording
411 Setting failure because Alarm setting is "AL-REC ON TIMER" mode
412 Setting failure due to non Timer Rec program
413 Setting failure due to still having free space in HDD (DISK_FULL_RESET only)
414 Setting failure during displaying MENU


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OTHERS

Q

Tell us the power resume after power failure.

A


In the case of power failure happen during recording, when power recovers, DVR will resume the recording.
In the case of power failure happen during timer recording, when power recovers and time is in the period of timer program, DVR will resume the timer recording.

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Q

How is a serial number of VA-SW800 constructed?

A



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Q

Tell us the details of image file.

A

Picture quality SUP HI STD
Bit rate (peak level) 6Mbps 6Mbps 3Mbps
Horizontal resolution 500TVL 500TVL 250TVL

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Copyright(c) 2003 SANYO Electric Co., Ltd.